The cloud is the brain
When the vendor's server or your internet is down, switches and schedules stop. Your data sits on servers you do not control.
Cameras, sensors, lights and AC working together on a node in your house, looked after by us.
Built around what smart homes usually give up
Plug-and-play ecosystems are fine for a single bulb. A whole home needs more.
When the vendor's server or your internet is down, switches and schedules stop. Your data sits on servers you do not control.
Lights, AC, curtains and cameras each need their own app, and none of them talk to each other.
If-then rules cannot tell a courier from a stranger, or home from away.
After the install you are on your own with a help forum.
Because the camera, sensors and devices share one brain, the house can act on context.
The camera tells a visitor from a passing shadow, then the house responds.
Your car at the gate sets the house up before you walk in.
Lights and curtains follow a believable pattern. You are alerted only for people, not pets or shadows.
No movement by the usual morning hour is a signal worth a call. No video is shared with anyone.
One sensor triggers a chain, not a single beep.
AC and geyser run when someone needs them, with the meter on the same screen.
Lights, sensors and rules run on the node, so an outage does not take the house with it.
Ask the house, or tap a wall panel. Both are answered on the node, not in a data centre.
The same node that runs your home also looks after the network around it.
Ad and tracker blocking is on from day one for every phone, TV and laptop on your Wi-Fi, with no app to install.
Shows domains, not messages or content. A device using its own VPN or private DNS can bypass it.
Route your phone or laptop through your home Sentinel node when you are away. Public Wi-Fi becomes safe and your blocking follows you.
Cloud-app systems are cheapest and shallowest. KNX is the premium wired standard. Sentinel sits between them, with most of the outcome and far less effort.
| Feature | Cloud-app systems | Sentinel Home | KNX |
|---|---|---|---|
| Works without internet | Often limited | Yes, runs on the node | Yes |
| Camera AI in the same rules | Separate apps | Built in | Needs separate systems |
| Mixes brands and protocols | One ecosystem each | Matter, Zigbee, Thread, RF 433, Wi-Fi | KNX-certified devices |
| Fits an existing home | Yes | Yes, no rewiring | Rarely. Designed in with bus cabling |
| Cost to start | Lowest | Moderate | Highest |
| Day-to-day use | Simple app, shallow rules | One app, scenes, wall panel, voice | Very robust, set up by a certified integrator |
| Changing it later | Easy but limited | We add scenarios remotely | Integrator visit and reprogramming |
| Where your data lives | Vendor cloud | At home. Cloud is an optional extra | At home |
| Family network protection | None | Ad blocking, DNS visibility, private VPN | Not part of KNX |
| Support | Forum and tickets | Sentinel Care, remote | Local integrator |
KNX is an open wired standard and the right answer for many new builds. Cost comparisons are relative. Contact us for a quote for your home.
You should not need to learn automation to enjoy it.
Your recordings, routines and network history stay on the node in your home. If you want cloud-based access or cloud AI features, they are optional add-ons, charged separately and switched off until you ask.
Found a gadget you love, or already own one the app store never heard of? Ask for the result you want, such as "the geyser heats before I wake" or "the new lamp joins my evening scene". We do the integration and keep it working.
Name the device and the result you want from it.
A yes or no on local control, with the approach, before you buy or commit.
Connected, named, placed in the right rooms and wired into your scenarios.
Works from the panel, the app and your voice. Part of Care from then on.
Care means we look after the node, not that we watch the house.
Tez sees whether your node is online and working. Nothing else.
Live video, recordings and the Guardian activity view need separate consent each session. Coming soon
No standing open inbound ports, and processing stays on the node. Live today
Remote AMC by subscription. We keep the house updated, backed up and improving.
The house is watched over.
The house keeps improving.
We run it for you.
Care is remote. On-site visits are available at an extra charge. Contact us for plan details.
Care support sessions follow our support on demand rules: you allow, we fix, access closes. Controls are labelled on the Trust page.
Tell us your rooms, devices and what annoys you today.
Your electrician or ours fits devices. The node goes in beside your router.
We set up scenarios, the panel, and the network protection remotely.
We monitor, update and add scenarios as your home changes.
Builders and interior designers: see the partner programme.
Matter, Zigbee, Thread, RF 433 MHz and Wi-Fi devices connect. Tell us the brands and we confirm before you buy anything.
Lights, sensors, schedules and rules keep running on the node. Remote access and phone alerts resume when the link returns.
Yes. That is where Sentinel fits best. There is no bus cabling and no wall work for the controller.
For a new build where wired reliability is the priority and the budget allows, KNX is a strong choice. For most homes, and for any existing home, Sentinel gets you most of the outcome at a fraction of the effort.
You do. Everything runs at home. Cloud access is an optional add-on, charged extra and off unless you ask for it.
Our rule is no. Video and recordings stay on your node, and Tez looks at them only with your separate consent for each session. The in-product consent control is Coming soon. The Trust page lists what is live today.
By default, node health only: whether your node is online and working. Video, recordings and the Guardian activity view need your separate consent each session Coming soon. See Trust and security and the privacy notice.
You tell us a device and the result you want. We confirm it can be done, integrate it remotely, test it with you and keep it working. Each request is scoped before we start.
Care is remote. On-site visits are available and charged separately, booked when you need them.
The home network can show which sites each device asks for, and block categories on a schedule. It shows domains, not messages or content, and we recommend telling your children it is on.
The system keeps running locally. You lose updates, monitoring and support, not control of your home.
Rooms, devices and what you would like the house to do. We reply with a plan.